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Notice For U.K. and E.U. Customers

Please scroll further down if you are in the U.K.

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TO OUR E.U. (non-U.K.) CUSTOMERS:

Due to new VAT policies coming to effect starting July 1, 2021, you may find it more convenient to purchase from our Etsy store by using the instructions listed at the bottom of this page.

The new VAT fee will add an extra 20% or more to the subtotal value of your purchase if you are within the EU. If you purchase from reddachi.com, you may be required to pay this fee later to receive your package from your country's customs office.*

ALTERNATIVELY, if you would like to make this process potentially easier for yourself, you can purchase through our Etsy using the steps listed further below.

Etsy will automatically adjust your order total to include VAT so that you do not have to pay it later when the package arrives at your country. Note: This method only works for order values below 150 euros excluding shipping and taxes; if your order value is above 150 euros, you will be responsible for paying VAT fees upon delivery regardless.

We do not claim that this is a guaranteed method as it is dependent on Etsy's current policies. You are recommended to look up Etsy's VAT policies for your own country to make sure that they will include VAT in your order total.

*We at Reddachi are not responsible for covering any customs fees regarding our international packages; the customer is solely responsible for any said fees that may incur from their own country's VAT and customs laws. If you purchase from our store, you acknowledge and agree to these new rules.

 

TO OUR U.K. CUSTOMERS:

Due to Brexit's VAT policies we cannot offer shipping to the U.K. through reddachi.com at this time. Instead, please purchase through our Etsy store instead by using the instructions listed below. For convenience, Etsy will automatically include your country's VAT fee (20% or more) in your order total.*

*We at Reddachi are not responsible for covering any customs fees regarding our international packages; the customer is solely responsible for any said fees that may incur from their own country's VAT and customs laws. If you purchase from our store, you acknowledge and agree to these new rules.

 

Etsy Purchasing Instructions (for UK AND EU only):

1. Visit our Etsy

2. Scroll down until you see the "Items" sidebar on the left. Click on "Request Custom Order." This button may only be visible on desktop. If you cannot find this button, please send us a private message instead.


3. In the message box that appears, please provide for us the following information:

  • First and last name
  • Email 
  • Street Address
  • Apartment/Suite (if any)
  • City
  • Country 
  • Zip Code
  • The URL link of the items you want to purchase


4. Please wait 24-48 hours for us to get back to you with a link to complete your purchase!